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nathan_mills
nathan_mills, Customer Service
Category: Electronics
Satisfied Customers: 640
Experience:  Efficient Technician with more than 30 years of Experience.
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Hi, my iPad email is frozen.

Resolved Question:

Hi, my iPad email is frozen.
Submitted: 3 years ago.
Category: Electronics
Expert:  nathan_mills replied 3 years ago.

nathan_mills :

Hello.

nathan_mills :

This is Nathan. Welcome to justanswer.

nathan_mills :

Close the Mail app in the Task Bar and re-launch.

nathan_mills :

Begin by pressing the hold and home buttons at the same time. The hold button is the one on the top right corner of the iPad. The home button is the round one at the bottom center of the iPad's front.

nathan_mills :

Or

nathan_mills :

Double-click the Home button to reveal Task Bar. Hold Mail app down for a second or two; tap the minus sign to close app.

nathan_mills :

Does this solve your problem?

Customer: Cannot close mail in task bar. All other apps shown have + or - but not those in task bar? What am I doing wrong?
nathan_mills :

Try holding the Sleep and Home button down (together) for about 10 seconds until you see the Apple logo. Ignore the red slider.

nathan_mills :

This will surely solve your problem.

nathan_mills :

When you were doing the above step that i told you before, the mail app should be opened on the background

nathan_mills :

If your problem gets solved then please rate the solution positively. Thanks.

Customer: Great! Now have access to my mail. Thank you so much for your help. Brilliant service, will use again if necessary.
nathan_mills :

Please rate the solution positively.

nathan_mills :

Have a nice day.

nathan_mills :

Regards Nathan.

nathan_mills :

If you need any further help then revert back or else end the chat and do rate it.

nathan_mills :

You have still not rated the solution. Please rate the solution. Thanks.

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