Hi, welcome to Just answer
U61 is a communication error...it is usually solved by following the factory reset procedure...To reset it you will have to open the fron flap and make sure there is no disc inside...then Press and hold the Channel up and down buttons together on the front of the unit until the unit displays BYE...after this it will shut down, unplug the unit and plug it back after 4 minutes...check if this solves the problem...if it does not then get back to me
I've already tried this several times ---as it was listed as a possible solution to problems in the user manual. Unfortunately it has no effect whatsoever. Once the message appears on screen, the only command that is accepted is the OK button, which starts the whole process over again. I've also disconnected the machine -- to no avail.
How old is it ?
and does it make any unusual noise as well ?
At least 6 years old -- no more than 8
When it is checking the disk it makes a chugging noise, when that stops the msg appears on screen.
it sounds like the issue is to do with the drive motor which is making this noise
if you are thinking to DIY then you can take the top off the unit and check what is happening
looking at the age of the unit it is more likely failed motor drive or a bad ram drive...which will need replacement
If you have further questions I will be pleased to assist you – please use the REPLY link for further assistance..Please remember to RATE my answer Excellent or Good Service when you are satisfied....Thanks
To be honest I don't know how to rate your answer, because you didn't tell me anything that I hadn't already read in the user manual and as for replacing the unit due to it's age, well that is common sense
I am not telling you to replace the unit ?
I told you to replace the failed drive motor or a bad ram drive
that has to be checked first...are you willing to do this repair yourself ?
if yes then take the top off the unit
all this is there in User manual ?
So I don't really feel as though I gained anything from your reply,albeit I appreciate you were trying to help. I was under the impression that I would be talking to a panasonic technician , whose expertise may have been worth£22. As is I have paid£22 for information I already had. Hence my rating will have to be poor. Sorry.
I can only help if you are willing to take my help, please check the user manual again...anyways I will opt out of this so that someone else might be able to help you.