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KevinWhiteJA
KevinWhiteJA, Technician
Category: Electronics
Satisfied Customers: 962
Experience:  Working since 15 years
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how do I delete photos from my ipad2 when there is no delete

Resolved Question:

how do I delete photos from my ipad2 when there is no delete button
Submitted: 2 years ago.
Category: Electronics
Expert:  KevinWhiteJA replied 2 years ago.

KevinWhiteJA :

Hi, welcome to Just answer

Customer:

Hello, can you help

KevinWhiteJA :

You will have to connect the computer with the ipad

Customer:

We have and then what

KevinWhiteJA :

After this is done go to iTunes>devices>your iPad then click on the word Photos on the top navigation bar for syncing.

KevinWhiteJA :

Then unclick the "Sync Photos" box. It should ask if you want to remove all the photos from your iPad.

KevinWhiteJA :

click yes and it should be deleted

Customer:

When I go to iTunes on the computer all it comes up with is music

KevinWhiteJA :

no not in itunes store

KevinWhiteJA :

click on ipad

KevinWhiteJA :

it should appear in top right

Customer:

ok how can we try this and come back to you if it doesn't work

KevinWhiteJA :

you can try it now ... I will wait

Customer:

Hi again

Customer:

We tried it and found the photos box to sync but it will not ask anything about deleting

KevinWhiteJA :

you have to unclick that box

KevinWhiteJA :

then it will give a message

Customer:

I thought it was unclicked to start with but we will try again

KevinWhiteJA :

ok please let me know how it goes

Customer:

We have done this and we were asked if wanted to remove the photos and we said yes and it said please wait on the ipad but they are still there.

KevinWhiteJA :

remove photos...yes

KevinWhiteJA :

then click on Done on right side

KevinWhiteJA :

then it will say you have changed settings...

KevinWhiteJA :

then click on apply

Customer:

I thought we did but again we will try and do it again and yes we did apply the changed settings

KevinWhiteJA :

ok

Customer:

We have tried again twice and nothing happened to let us know that it was working. The photos are still on the ipad2

Customer:

Hi are you there still?

KevinWhiteJA :

yes

KevinWhiteJA :

I tried this procedure on my ipad and it went through

Customer:

what should we do then?

KevinWhiteJA :

ok follow these steps

Customer:

I haven't recvd any yet did you send any

KevinWhiteJA :

follow the previous steps

KevinWhiteJA :

and instead select selected folders

KevinWhiteJA :

instead of all forders

KevinWhiteJA :

*folders

Customer:

ok

Customer:

Done as you suggested and still photos on the ipad2

KevinWhiteJA :

disconnect it from the computer and restart it

Customer:

Then what

Customer:

The photos are still there

KevinWhiteJA :

ok then Tap the Photos icon on your iPad’s Home screen to launch the Photos app.

Customer:

ok done

KevinWhiteJA :

then tap the Photos or Photo Stream tabs at the top of the screen depending on the location of the images you want to delete.

KevinWhiteJA :

after this tap the Share button (the rectangle with an arrow in it) at the top right of screen and then tap each of the images you want to delete in turn so that a blue circle with a white check mark appears on all of them.

Customer:

There is no photo stream tabs - only email, copy and print

KevinWhiteJA :

after this select the red Delete button at the top left of the screen. Now select Delete Selected Photos from the menu that appears.

KevinWhiteJA :

you will have to select the photos to delete them one by one

Customer:

There is still no delete, yes we can select single photos

KevinWhiteJA :

is there a edit button at the top right ?

Customer:

As we said in the beginning there is no delete or edit button

KevinWhiteJA :

ok and when you select the photos...a sign should appear at the bottom

KevinWhiteJA :

or at the top

KevinWhiteJA :

if you click on that it will delete the photos

Customer:

only emai, use as wallpaper, print or copy

KevinWhiteJA :

no

KevinWhiteJA :

go to any album

KevinWhiteJA :

select a photo

KevinWhiteJA :

and then there should be a "recycle bin" like sign

KevinWhiteJA :

at the top or at the bottom

KevinWhiteJA :

if you click on that you can delete the photo from there

Customer:

there is nt any bin sign

KevinWhiteJA :

check this video

KevinWhiteJA :

and please apply the second process

KevinWhiteJA :

we have already done first one

Customer:

Watched it twice and still cant remove them

KevinWhiteJA :

ok, is there a camera roll album ?

KevinWhiteJA :

if you are in album and if you tap the picture a trash icon should appear in the upper right corner

KevinWhiteJA :

does it appear ?

Customer:

no

KevinWhiteJA :

Ok, please open a album

KevinWhiteJA :

then tap the menu button

Customer:

Thanks we have w

KevinWhiteJA :

then tap on each photo you want to get rid of (a blue check mark appears), and then tap the Delete button.

Customer:

Thanks we have gone to reset and everything has now been deleted off the ipad which is what we wanted.

KevinWhiteJA :

I thought you just wanted to delete the photos

KevinWhiteJA :

great it is solved

KevinWhiteJA :

You can get back to me if you need any assistance and I will help with no additional charges.....Is there anything else I can assist you with today ?

Customer:

We did but thanks anyway, bye

KevinWhiteJA :

You're welcome....Excellent feedback is appreciated if you are satisfied with my assistance....Have a Good Night

KevinWhiteJA, Technician
Category: Electronics
Satisfied Customers: 962
Experience: Working since 15 years
KevinWhiteJA and other Electronics Specialists are ready to help you

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