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Hi, welcome to Just answer
Please tell me the make and model number of your TV
and how old is it ?
Hi ,its a sanyo CE42LD33/8 not sure how old i think 6 years old
have you tried connecting a headset and check if you hear any audio from that ?
and have you unplugged all the cables from the back and plugged it back ?
yes have tried disconnecting the cables, dont have a headset to test it.
OK, the picture is absolutely fine ?
yes no problems with the picture at all.
and no flashing lights ? I mean everything else seems to be fine apart from the sound ...is that right ?
thats correct everything else is fine.
OK, what all is connected to this unit ?
nothing it has built in freeview but nothing else is connected to it apart from the arial.
OK, the problem is with the Audio IC inside the unit that will need replacement
are you looking to repair it yourself ?
well not really unless its very simple to do
OK in that case you can contact the manufacturer and get it repaired
You can call them at 0871(NNN) NNN-NNNNto book a repair
You can get back to me if you need any assistance and I will help with no additional charges.....Is there anything else I can assist you with today ?
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