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Pete
Pete, Engineer
Category: Electronics
Satisfied Customers: 17333
Experience:  Over 16 years of experience in the Electronics and IT industries.
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my hero 5.1 when I turn on the power button lights but when

Resolved Question:

my hero 5.1 when I turn on the power button lights but when the small screen lights it all goes out
Submitted: 3 years ago.
Category: Electronics
Expert:  Pete replied 3 years ago.
Hi there,
This is a common fault on the Hero 5.1 printers.
It is caused by an electrical malfunction of the screen itself. In 99% of cases the LCD display must be replaced.
It may also indicate a fault with the main board of the machine.
You will need to call Kodak as they will usually replace these parts under warranty circumstances EVEN if the factory warranty has expired due to the nature of the problem and to keep their customer satisfaction rates high.
If the printer is still under warranty, you can take it back to the retailer.
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