How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Shahid Your Own Question
Shahid
Shahid, Technician
Category: Electronics
Satisfied Customers: 11449
Experience:  I have been repairing electronic gear since 1993 as a qualified Sony tech
33243543
Type Your Electronics Question Here...
Shahid is online now

i have a samsung tv model number UE40EH6030 and i play playstation

Resolved Question:

i have a samsung tv model number UE40EH6030 and i play playstation on this, up to yesterday everything has worked fine, now i get a message "no signal", i am connected to HDMI2, i have even tried switching over to HDMI1 and get same message. My playstation is not faulty as i have tried on a different tv and it works fine, can you help?
Submitted: 3 years ago.
Category: Electronics
Expert:  Shahid replied 3 years ago.
Hello, my name isXXXXX be happy to assist you.
Please allow me to ask you a few questions to diagnose the problem.

- Do you have another video device (DVD or Bluray player etc) that has HDMI out port to connect in TV HDMI inputs?
This way we will check TV HDMI inputs.

- Also, how old is the TV and when did the problem occur?

Thanks.
Customer: replied 3 years ago.


i have tried this with another playstation and still did not work, the tv is 18ths old and problem started yesterday

Expert:  Shahid replied 3 years ago.

OK, have you tried to unplug TV power cord from wall socket for 10 minutes to reset, replug back in and check?

If not yet, can you please do it now?
Thanks.
Customer: replied 3 years ago.

yes have just done this now

Expert:  Shahid replied 3 years ago.

OK and it didn't work, correct?

Customer: replied 3 years ago.

no its WORKING ..thankyou very muchSmile

Customer: replied 3 years ago.

its working..thankyou very much

Expert:  Shahid replied 3 years ago.
Steve,

Excellent, glad to know it is working and reset did the job.
Please feel free to respond if you have any additional questions.

A positive rating to answer would be greatly appreciated!
Regards,

Shahid.
Shahid and other Electronics Specialists are ready to help you