How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask *ElectronicsTech Your Own Question

*ElectronicsTech
*ElectronicsTech, Customer Service
Category: Electronics
Satisfied Customers: 9483
Experience:  I have over 15 years experience as an electronics repair and troubleshooting technician.
62741268
Type Your Electronics Question Here...
*ElectronicsTech is online now

DMC FS37 Lens stuck closed. How can I open it?

Resolved Question:

Panasonic DMC FS37 camera Lens stuck closed. How can I open it? Battery fully charged but no change,

Submitted: 3 years ago.
Category: Electronics
Expert:  *ElectronicsTech replied 3 years ago.

Hi,
My name isXXXXX will assist you.
I am sorry to hear that you are having this issue.

  • First make sure your batteries are fully charged.
  • Then remove the batteries for 5 minuies. Replace the batteries and see if the problem persists.
  • You can also try compressed air. There may be sand or another object stuck in the lens motors. Use compressed or canned air with a fine tip. Direct the air between the camera body and lens and move in a circular motion around the lens to free any debris.
  • You can also try to tap the padded USB cover firmly on a table with a towel folded to cushion the surface.
  • The last method is to try and force the lens. Turn off your camera and place it on its back on a flat surface. Look at the spacing between the lens and the body and see if the gap is consistent all the way around the lens. If the gap is not even it is likely that the camera fell while the lens was extended. Now VERY GENTLY push down on the lens were the gap is the biggest until you her a "click". This will indicate that the lens is back in place. Try powering back on.
  • If the lens does not extend or it extend and retracts turn of the camera. Hold the camera in your one hand and with the other hand turn the one part of the lens in a circular motion. Rotate both sections of the lens until you hear a "click". This will indicate that the lens popped back in place. Power the camera back on.
  • The last method you can use is to turn the lens while powering on the camera until you hear a "click". Power the camera of and back on to see if it works.

If any of these methods do not work the next option will be to get it professionally cleaned or repaired.

Customer: replied 3 years ago.

Unfortunately I have no tools, simply a pen knife and a fine brush I use for cleaning my keyboard. I have tried carefully inserting the blade in the lens crevices but I have not been able to free it. The lens has been sticking on and off for about a week, but was opening. Now it is closed. I have not dropped the camera. I think it is dirt - fine sand. I am in Saudi.

Expert:  *ElectronicsTech replied 3 years ago.
okay, you can get canned air from most department stores. The air will probably free the lens if it is sand.
*ElectronicsTech, Customer Service
Category: Electronics
Satisfied Customers: 9483
Experience: I have over 15 years experience as an electronics repair and troubleshooting technician.
*ElectronicsTech and other Electronics Specialists are ready to help you

What Customers are Saying:

 
 
 
  • My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed. One Happy Customer
< Previous | Next >
  • My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed. One Happy Customer
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
 
 
 

Meet The Experts:

 
 
 
  • Eng. Andres

    Eng. Andres

    Engineer

    Satisfied Customers:

    68
    Electronic Eng. Electronics Specialist. Circuit designer
< Previous | Next >
  • http://ww2.justanswer.com/uploads/RA/ratonxi/2012-1-3_151146_1.64x64.png Eng. Andres's Avatar

    Eng. Andres

    Engineer

    Satisfied Customers:

    68
    Electronic Eng. Electronics Specialist. Circuit designer
  • http://ww2.justanswer.com/uploads/JO/JonTech/2011-10-25_111835_A2c.64x64.jpg Jon-Tech's Avatar

    Jon-Tech

    Technician

    Satisfied Customers:

    1
    ASET Electronics
  • http://ww2.justanswer.com/uploads/ET/eter/2016-7-21_174524_pete.64x64.jpg Pete's Avatar

    Pete

    Engineer

    Satisfied Customers:

    789
    Over 16 years of experience in the Electronics and IT industries.
  • http://ww2.justanswer.com/uploads/SH/ShahidSony/2013-9-1_3122_Shahidb1a.64x64.jpg Shahid's Avatar

    Shahid

    Technician

    Satisfied Customers:

    575
    I have been repairing electronic gear since 1993 as a qualified Sony tech
  • http://ww2.justanswer.com/uploads/SE/SelectTronix/2013-12-28_22514_clrepair.64x64.jpg Carl L's Avatar

    Carl L

    Technician

    Satisfied Customers:

    68
    13+ Years of Computer and Electronics Experience. Current Company Owner as an IT Specialist in FL.
  • http://ww2.justanswer.com/uploads/ZB/zbkai189/2013-8-23_0421_Untitled.64x64.jpg Dan T.'s Avatar

    Dan T.

    Master Technician

    Satisfied Customers:

    8
    USAF trained; currently teaching electronics for the DoD.
  • http://ww2.justanswer.com/uploads/SI/simitpatel/2013-8-22_6857_simit.64x64.jpg simitpatel's Avatar

    simitpatel

    Customer Service

    Satisfied Customers:

    6
    I have 10 years working with electronics.
 
 
 

Related Electronics Questions