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Hello Norman, my name isXXXXX be happy to assist you. I'm sorry you are having trouble with this camera.Please allow me to ask you a few questions to diagnose the problem.- Have you tried to take out battery from camera for 10 minutes, insert it again and check?Since menu button doesn't work so can't access to initial setup option in menu to reset camera and battery removal is only option here. If you haven't tried it yet, please do it now and reply back how it worked.Thanks
Ive done as you suggested but to no avail. The Menu & Rec buttons still are not working. The Video & Photo buttons have worked ok thro'out.