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I made a mistake when posting the question. I have been pressing and holding the # XXXXX but it will not work.
OK here is the picture - I select messages/create message/ press either # XXXXX * and I get a P. If I then try to type a text I only get numerals. No matter what I do I only end up with numerals
I think I have now got it to respond and have just managed to send a text. I will try again later and see if the system has saved. Meanwhile, thankyou. Suicide has temporarily been averted!
Fine. I'll leave it for tonight and try again in the morning. Hopefully all will be well and I will complete the rating for you then. Many thanks. G'night.
No problem William. Take your time.
Don't hesitate to let me know if you have any difficulties.
Thanks for using our service.