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toshiba L73 tv is stuck with the green light on but no tv picture
Its like its stuck in safety mode remote has no responce on it
Hi, welcome to Just answer
How old is it ?
2 month old
what all is connected to the TV ?
Canton box. Now tv box. 3d blue ray player. Internet
and its same when either of them is connected ?
Yes everything else is working fine just the tv
and if you press Menu the menu wont appear ?
No nothing the screen is just black
Not sure how to reset the tv
the reset can be done only through the Menu option
have you tried to disconnect and reconnect all the cables ?
Yes unpluged everything and re put in
if you have installed something new or connected a new device then try to disconnect it and connect something else
Disconnected everything still nothing
OK please unplug the unit and then press and hold the power button on the set itself not on the remote for 20 seconds and then immediately plug it back in and press power once. let me know if its still stuck
Just done it and still the same
OK it seems that the TV is stuck in a bootup sequence and so is unable to power up either due to a fault, or a lockup in its processor
as it is just two months old
I would recommend to get this repaired under warranty
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