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KevinWhiteJA
KevinWhiteJA, Technician
Category: Electronics
Satisfied Customers: 996
Experience:  Working since 15 years
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My Samsung Plasma TV keeps switching itself off, accompanied

Resolved Question:

My Samsung Plasma TV keeps switching itself off, accompanied by a clicking sound. It goes off after about 15 minutes, stays off for 5 - 10 minutes and then comes back on for shorter and shorter periods. the clicking sound continues all the while it's off.
Submitted: 3 years ago.
Category: Electronics
Expert:  KevinWhiteJA replied 3 years ago.

KevinWhiteJA :

Hi, welcome to Just answer

KevinWhiteJA :

Please tell me its complete model number

KevinWhiteJA :

How old is it ?

Customer:

sorry, don't know the model number - it has a plate on the back for attaching to the wall that obscures the model number. the tv is a 42 inch and is around 7 years old

KevinWhiteJA :

OK

KevinWhiteJA :

any flashing lights when it goes off ?

Customer:

no

KevinWhiteJA :

OK, the problem is with the power supply board that will need replacement...the clicking sound that you hear indicates that some of the capacitors on the board are faulty.

Customer:

Is this an expensive job?

KevinWhiteJA :

if the board is replaced then it will cost you around £140 including repair cost

Customer:

Ok, thank you

KevinWhiteJA :

are you willing to do the repair yourself ?

Customer:

I would have a go but am a complete amateur

KevinWhiteJA :

ah then I won't recommend a DIY

KevinWhiteJA :

You can get back to me if you need any assistance and I will help with no additional charges.....Is there anything else I can assist you with today ?

Customer:

No that's fine. Thanks for your help

KevinWhiteJA :

You're welcome....Excellent feedback is appreciated if you are satisfied with my assistance....Have a Good Evening

Customer:

thanks

KevinWhiteJA :

Please don't forget to leave a Excellent or Good feedback so that I can get paid for the assistance that I have provided today...Thanks :)

Customer:

won't let me rate it - says you haven't finished answering

KevinWhiteJA :

Strange .. you have to select the "smiley face" I believe

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