How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask *ElectronicsTech Your Own Question

*ElectronicsTech
*ElectronicsTech, Customer Service
Category: Electronics
Satisfied Customers: 9562
Experience:  I have over 15 years experience as an electronics repair and troubleshooting technician.
62741268
Type Your Electronics Question Here...
*ElectronicsTech is online now

How do I remove a pioneer KEX 800, I have the two keys

Customer Question

How do I remove a pioneer KEX 800, I have the two keys
Submitted: 3 years ago.
Category: Electronics
Expert:  *ElectronicsTech replied 3 years ago.

Hi,
My name isXXXXX will assist you.
I am sorry to hear that you are having this issue.
The keys are made to release the radio from a metal housing that the radio is latched into. Insert one key in each side in a slot near the middle and push almost all the way in. You will feel the keys lock into the latch release, then pull out with the key handles.

 

Expert:  *ElectronicsTech replied 3 years ago.

I added some images for you. When you l feel the keys lock into the latch release, then pull out with the key handles. I also have diagrams for removing the vehicles face plates and trim if you need these let me know the year, model and make of the vehicle please.

.

Please let me know if this does not work and we will continue troubleshooting this issue.

 

*ElectronicsTech, Customer Service
Category: Electronics
Satisfied Customers: 9562
Experience: I have over 15 years experience as an electronics repair and troubleshooting technician.
*ElectronicsTech and other Electronics Specialists are ready to help you
Customer: replied 3 years ago.

Your pics are not a Pioneer KEX 800 which has a removable front piece/tuner panel for security. The keys are different too.

Customer: replied 3 years ago.

do i need to remove the thin plastic surround strip first?

Expert:  *ElectronicsTech replied 3 years ago.
yes, you will need to remove the thin trim piece. The trim snaps in and out. You can use a flat plastic tool to remove this. If you use a flat blade screwdriver be careful not to scratch the plastic.
The round keys work similar to the flat keys, you insert them until you feel the latch then pull out.
Customer: replied 3 years ago.

Ok I will go back to the garage and try that..

Expert:  *ElectronicsTech replied 3 years ago.
okay, I will be here let me know if you need anything.
Customer: replied 3 years ago.

Removing a Pioneer KEX 800 is not a diy job. The plastic surround strip is clipped and screwed to the radio carrier housing. Even after removing the strip it is impossible to see where to insert the two metal keys. I have reassembled and will take to a radio fitter.

Expert:  *ElectronicsTech replied 3 years ago.

The Pioneer radio does not have any screws in its housing. The screws are on your vehicles trim plate. I was thinking you were at the radios key slots already. I will be glad to get you the instructions for the vehicle trim removal.

Unfortunately, the rating you gave goes on my personal record and affects my customer service score and my job. . . I am doing my very best to help you. I would appreciate not getting a negative review as this reflects my service to you.
Customer: replied 3 years ago.

OK, I can remove the trim panel screws with a small philips driver. Exactly where do I insert the keys to unlock the radio from the housing?

Expert:  *ElectronicsTech replied 3 years ago.

Follow these steps>>

Customer: replied 3 years ago.

That's not my radio. The keys are different and there is no detach button.

Expert:  *ElectronicsTech replied 3 years ago.
okay, those are the general instructions for a pioneer with the detachable face plate. Everything should be the same except the holes on the KEX 800 are round.

What Customers are Saying:

 
 
 
  • My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed. One Happy Customer
< Previous | Next >
  • My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed. One Happy Customer
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
 
 
 

Meet The Experts:

 
 
 
  • Eng. Andres

    Eng. Andres

    Engineer

    Satisfied Customers:

    68
    Electronic Eng. Electronics Specialist. Circuit designer
< Previous | Next >
  • http://ww2.justanswer.co.uk/uploads/RA/ratonxi/2012-1-3_151146_1.64x64.png Eng. Andres's Avatar

    Eng. Andres

    Engineer

    Satisfied Customers:

    68
    Electronic Eng. Electronics Specialist. Circuit designer
  • http://ww2.justanswer.co.uk/uploads/JO/JonTech/2011-10-25_111835_A2c.64x64.jpg Jon-Tech's Avatar

    Jon-Tech

    Technician

    Satisfied Customers:

    1
    ASET Electronics
  • http://ww2.justanswer.co.uk/uploads/ET/eter/2016-7-21_174524_pete.64x64.jpg Pete's Avatar

    Pete

    Engineer

    Satisfied Customers:

    795
    Over 16 years of experience in the Electronics and IT industries.
  • http://ww2.justanswer.co.uk/uploads/SH/ShahidSony/2013-9-1_3122_Shahidb1a.64x64.jpg Shahid's Avatar

    Shahid

    Technician

    Satisfied Customers:

    611
    I have been repairing electronic gear since 1993 as a qualified Sony tech
  • http://ww2.justanswer.co.uk/uploads/SE/SelectTronix/2013-12-28_22514_clrepair.64x64.jpg Carl L's Avatar

    Carl L

    Technician

    Satisfied Customers:

    68
    13+ Years of Computer and Electronics Experience. Current Company Owner as an IT Specialist in FL.
  • http://ww2.justanswer.co.uk/uploads/ZB/zbkai189/2013-8-23_0421_Untitled.64x64.jpg Dan T.'s Avatar

    Dan T.

    Master Technician

    Satisfied Customers:

    8
    USAF trained; currently teaching electronics for the DoD.
  • http://ww2.justanswer.co.uk/uploads/SI/simitpatel/2013-8-22_6857_simit.64x64.jpg simitpatel's Avatar

    simitpatel

    Customer Service

    Satisfied Customers:

    6
    I have 10 years working with electronics.