If a local electronics repair shop could simply remove the internal memory and put it into a new camera the authorised UK repair centre for Samsung cameras would have done that. Apparently the chips are not easy to remove, and require expensive equipment to get one off the board, even if they did know which one contained the data - I think my only hope is to get someone at Samsung to do this, but it is impossible to find a contact. That is really why I first asked the question, to see if anyone knew someone in Samsung I could contact directly.
Really? But the repair centre that I have already sent the camera to told me that they cannot remove the chips themselves as these chips are quite specialised, not like the old types of chips that could be unplugged and plugged in again. They said the equipment to remove these chips would cost thousands and they don't have it. There is no other authorised repair centre for Samsung cameras in the UK. But although the repair centre that Samsung recommend do not have the equipment, a local repair centre will? This sounds unlikely, but I will try. I just don't seem to be getting any further, and this was a desperate try to see if anyone knew how to get these photos.... Hmm, looks like I will not find my answer here, but thank you for trying.
Thank you, Pete. I live in Market Harborough, in Leicestershire in the UK.
Best wishes, Amanda