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Shahid
Shahid, Technician
Category: Electronics
Satisfied Customers: 9465
Experience:  I have been repairing electronic gear since 1993 as a qualified Sony tech
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Have a Phillips 32inch flat screen TV and a Samsung HW-E350

Customer Question

Have a Phillips 32inch flat screen TV and a Samsung HW-E350 soundbar. How do I connect the two to get it to work please ?
Submitted: 2 years ago.
Category: Electronics
Expert:  Shahid replied 2 years ago.
Hello, my name is Shahid, I'll be happy to assist you.
Please allow me to ask you a few questions to diagnose the problem.

- Can you please get me the model number written on back of TV?

This info will help to assist you for connection setup.
Thanks.
Customer: replied 2 years ago.

Its a Phillips 32PFL5522D/05 . I currently have a free sat receiver and a DVD also connected to the TV neither of which have HDMI ports. I have only one HDMI cable and have tried all HDMI ports available on soundbar and TV and also the ARC, USB and HDMI setting on the soundbar

Expert:  Shahid replied 2 years ago.
Thanks for info.
Please give me little time to look into units specs, get back to you in an hour.

Expert:  Shahid replied 2 years ago.
Hi Jeff,

Sound bar has AUX IN port for sound input from TV, you need 3.5mm to RCA audio cable to plug 3.5mm in AUX IN jack and use RCA pins to plug to connect sound source, please check following link for required cable..

http://www.amazon.co.uk/Cable-Tex-3-5mm-Phono-Stereo-Audio/dp/B0038K65MQ/ref=sr_1_2?s=electronics&ie=UTF8&qid=1396074884&sr=1-2&keywords=3.5mm+stereo+to+rca+cable

Your TV has two Scart jacks (Ext-1 and Ext-2) at rear, Click TV spec sheet, they work for Input and Output for AV signals, there is Scart In/Out Adapter that plugs in Scart Input of TV and will give AV output at RCA pins when slide the selector switch to Output position, plug RCA pins of above mentioned cable to RCA jacks of this adapter so sound bar can get audio signal.

http://www.amazon.co.uk/Switchable-Scart-Phono-S-Video-Adaptor-Gold/dp/B0018DE4ZU/ref=pd_sim_ce_50?ie=UTF8&refRID=1X2JYVE6XN8WZFX4CSN8

Select Aux In source in sound bar to get TV sound. HDMI connection between TV and sound bar will not work because TV ist't capable of ARC feature for this type of hookup.

I trust my input will help you out. Please feel free to respond if you have any additional questions.
A positive rating to answer would be greatly appreciated!
Regards,

Shahid.
Customer: replied 2 years ago.

Have ordered suggested cable from Amazon. If the advice works when
applied to the problem I will provide feedback

Expert:  Shahid replied 2 years ago.
Hi Jeff,

No problem, take your time and reply back how it worked.

Thanks.
Customer: replied 2 years ago.

Hi Shahid. Unfortunately the advice did not work. The soundbar was returned for a refund but lost out on advice and parts cost. That's life ! Thanks anyway

Expert:  Shahid replied 2 years ago.
Its OK Jeff,

I tried best to help you out for soundbar task.
Have nice time!

Shahid.

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