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KevinWhiteJA
KevinWhiteJA, Technician
Category: Electronics
Satisfied Customers: 995
Experience:  Working since 15 years
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On Panasonic tv TX-65VT30B when i try to enter internet function,

Customer Question

On Panasonic tv TX-65VT30B when i try to enter internet function, I get a message "please confirm clock settings". How do I do that?
Submitted: 3 years ago.
Category: Electronics
Expert:  KevinWhiteJA replied 3 years ago.

KevinWhiteJA :

Hi, welcome to Just answer

KevinWhiteJA :

You will have to select the MENU

KevinWhiteJA :

then turn on the Viera link

JACUSTOMER-5g5ifgbh- :

viera link was and is still on - that does not solve problem

JACUSTOMER-5g5ifgbh- :

when I select internet I get message Please Confirm Clock Settings - how do I do that?

JACUSTOMER-5g5ifgbh- :

How do i confirm or even set clock settings?

JACUSTOMER-5g5ifgbh- :

anyone there?

KevinWhiteJA :

Go to MENU

KevinWhiteJA :

then Select Clock

KevinWhiteJA :

and set the clock

JACUSTOMER-5g5ifgbh- :

there is no Clock on Menu options

JACUSTOMER-5g5ifgbh- :

there is setup which does not have a sub-menu Clock

JACUSTOMER-5g5ifgbh- :

Menu shows Options: Picture, Sound, Timer, & Setup

JACUSTOMER-5g5ifgbh- :

Have tried them all for a sub-menu to change clock and cannot find one

JACUSTOMER-5g5ifgbh- :

Panasonic TX-P65VT30B

KevinWhiteJA :

OK

KevinWhiteJA :

a moment please

KevinWhiteJA :

How old is it ?

JACUSTOMER-5g5ifgbh- :

4 or 5 years

JACUSTOMER-5g5ifgbh- :

Panasonic TX-P65VT30B

JACUSTOMER-5g5ifgbh- :

model number should tell you age

JACUSTOMER-5g5ifgbh- :

do you know how to set clock on it?

KevinWhiteJA :

OK... Have you tuned in Freeview/Freesat.

JACUSTOMER-5g5ifgbh- :

yes

KevinWhiteJA :

ok

KevinWhiteJA :

was the firmware updated recently ?

JACUSTOMER-5g5ifgbh- :

just did an update and it said that it was already the latest

KevinWhiteJA :

OK....usually the tv sets the time automatically as per the digital transmission and therefore you will need to connect your TV to an aerial or satellite dish for Freesat TV's that can receive a good digital signal. Once the TV has tuned into the digital broadcast the clock will be set automatically.

JACUSTOMER-5g5ifgbh- :

also did network connection test and that was fine

JACUSTOMER-5g5ifgbh- :

tv already connected

JACUSTOMER-5g5ifgbh- :

any solutions

JACUSTOMER-5g5ifgbh- :

?

KevinWhiteJA :

Turn it off and unplug it for 3 minutes...then turn it back on and go to Menu then to Setup then System Menu and then system update

JACUSTOMER-5g5ifgbh- :

will try

KevinWhiteJA :

ok let me know how it goes

JACUSTOMER-5g5ifgbh- :

no luck - looks like I have to call out the AV guy

KevinWhiteJA :

this usually works

JACUSTOMER-5g5ifgbh- :

thanks anyway

KevinWhiteJA :

may be you can leave it unplugged tonight and try this tomorrow morning

JACUSTOMER-5g5ifgbh- :

ok

KevinWhiteJA :

let me know if it helps

JACUSTOMER-5g5ifgbh- :

needed it working now so tomorrow doesn't really help. that's why I tried this service. But thanks for giving it a shot.

KevinWhiteJA :

well I tried all the possible solutions...if you want someone else to help you I can opt out right now and open the question to other experts again

JACUSTOMER-5g5ifgbh- :

no I think they will arrive at your conclusions because they will be checking the same data base.

JACUSTOMER-5g5ifgbh- :

really need someone familiar with the Panny

JACUSTOMER-5g5ifgbh- :

won't accept my rating below because it says you are not finished

KevinWhiteJA :

Please don't rate the solution till the time you are completely satisfied...Bad rating will impact me very badly

JACUSTOMER-5g5ifgbh- :

will give you a rating of good service - how's that?

JACUSTOMER-5g5ifgbh- :

ok?

KevinWhiteJA :

But your problem is not solved :( try it in the morning and then If you have further questions I will be pleased to assist you – please use the REPLY link for further assistance..

JACUSTOMER-5g5ifgbh- :

ok - but not sure if I will be able to get back to this page

JACUSTOMER-5g5ifgbh- :

is there a link in my email to this page?

KevinWhiteJA :

Yes you will receive email after this chat is done

JACUSTOMER-5g5ifgbh- :

ok, will tell you how it goes. thanks

KevinWhiteJA :

Thanks, have a good evening