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Eng. Andres
Eng. Andres, Engineer
Category: Electronics
Satisfied Customers: 1506
Experience:  Electronic Eng. Electronics Specialist. Circuit designer
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my office keeps shuting down saying my IMAP has closed

Customer Question

my office keeps shuting down saying my IMAP has closed
Submitted: 3 years ago.
Category: Electronics
Expert:  Eng. Andres replied 3 years ago.

Eng. Andres :

hi, thank you for using JA:

Eng. Andres :

Please, try the following:

Eng. Andres :

1. Go to File > Options
2. Select 'Advanced' from the tabs on the left
3. Click the 'Send/Receive...' button
4. Highlight 'All Accounts' (or whatever group contains your gmail account) and click 'Edit...'
5. Select the account from the list on the left
6. Under 'Receive mail items', select 'Download headers for subscribed folders' (or, use the 'custom behavior' option and make sure to only download headers)
7. Click 'OK', 'Close', 'OK'

Eng. Andres :

Let me know if this has solved the issue, otherwise, please, reply to this Chat.

Eng. Andres :

If my answer was helpful, please, dont forget to rate it!!