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Eng. Andres
Eng. Andres, Engineer
Category: Electronics
Satisfied Customers: 68
Experience:  Electronic Eng. Electronics Specialist. Circuit designer
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I do not have any sound on my tv, when I try to turn the volume

Customer Question

I do not have any sound on my tv, when I try to turn the volume control a message appears saying Your tv is set to use external speakers, adjust the volume on connected speakers directly. we do not have external speakers. what can I do?
Submitted: 3 years ago.
Category: Electronics
Expert:  Shahid replied 3 years ago.
Hello, my name isXXXXX be happy to assist you.
I'm sorry you are having trouble with this TV.

Please allow me to ask you a few questions to diagnose the problem.

- Can you please get me the model number written on back of your TV?

Thanks.
Customer: replied 3 years ago.


I have fixed the problem myself and do not require your services so please delete my details from your records

Expert:  Shahid replied 3 years ago.
OK, glad to know that problem has been resolved.

Please send an email to customer service [email protected] for any billing query/ issue.

Thank you.