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KevinWhiteJA
KevinWhiteJA, Technician
Category: Electronics
Satisfied Customers: 995
Experience:  Working since 15 years
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Panasonic NNA873S Combination Microwave. Bought new December

Resolved Question:

Panasonic NNA873S Combination Microwave.
Bought new December 2006.
Problem: Clock set,display ok & clock working.Timer set for say 2 mins to heat bowl soup. After 17 seconds oven shuts down and clock display disappears leaving the 2 "green dots".
Submitted: 3 years ago.
Category: Electronics
Expert:  KevinWhiteJA replied 3 years ago.

KevinWhiteJA :

Hi, welcome to just answer

KevinWhiteJA :

In those 17 seconds does it heat at all ?

Customer:

no

KevinWhiteJA :

Ok, do you hear any different sounds from the unit ?

Customer:

no

KevinWhiteJA :

As it works for 17 seconds so it means the fuse and main power board is fine

KevinWhiteJA :

the problem is with the High Voltage capacitor or the HV Diode

KevinWhiteJA :

as there's high voltage inside the unit even when turned off so we don't recommend doing the repair yourself

Customer:

OK have tried different power point just in case. Same result.

KevinWhiteJA :

looking at the age of the unit it is better to buy a new one as cost of repair will be around £170 including parts

Customer:

Many thanks Kevin. Thought age would be the problem (the unit not me!!). Your help much appreciated.

KevinWhiteJA :

:) You're welcome....Excellent feedback is appreciated if you are satisfied with my assistance....Have a Good Evening

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