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Hi,Thank you for using Just Answer my name is Carl and I will help with your question.Please could you let me know the make and model of your printer. Was the printer ok before the cartridge was changed.
It is a Kodak Hero5.1. Colour ink was low and when it stopped printing colour, I changed the cartridge. Now it still does not print
Do you have any colour at all on the page when you print?Have you tried a head clean?
No colour just black. How do I do a head clean?
Clean the printhead: