Hello. My name is XXXXX XXXXX I will be assisting you today.
let me know when you are ready
I am ready
why does it say JACUSTOMER ck90mbwq, instead of my name? I hope you have my correct account.
anyway I am using my Windows 7 computer to do this, but it is connected by usb to my Asus eepad transformer T101 which is disappointing me by its slow behaviour. so I thought maybe a new OS would help. or upgraded OS
i am sorry i have no control to billing or acc**t info status regarding the username of your however i can help you with the question you have come up with.
at least you have the correct question I asked.
you want to upgrade your Android version from 4.1 to 4.3 correct.
This device has Android 4.1.1 Jelly Bean currently
and you cannot upgrade it start from 4.1.1 to 4.3
you will have upgrade it to 4.2. 4.3 version is not available for this device
? I looked at settings and could not see an "upgrade" option.
sorry it has android 4.2.2
you mentioned 4.1 in your question
it is a tf101 it is running Domination ROM version -20130729
go to the settings icon and select about tablet
it will show you the current version
go to the settings icon and select about tablet it will show you the current version
looking now. It has 4.2.2
please give me the serial number of the Eeepad
please confirm the model number is XXXXX Eee PC T101MT
Eee Pad Transformer TF101
on the pad click on the settings icon and then select about phone
you will see firmware upgrade or firmware verison
if there is on firmware upgrade option available then there is no official firmware 4.3 is available.
you can upgrade to 4.3 version from outside asus website and that will void your warranty.
not T101MT it is TF101
did you read rest of my messsages after i asked about the model number
your model is Eee Pad Transformer TF101
I do not see a firmware upgrade option. so maybe there is no upgrade available. :-(
I would like to updgrade from outside the Asus website as my warranty is past time anyway. I have had it more than a year.
I did read you messages, the window on this website is annoying as I have to scroll up and down for a tiny window rather than read the whole or big parts of the conversation at one glance. It is possible I miss some bits while waiting for a reply.
You should tell Just Answer that this chat window is takes up a tiny space of the screen while all the other info about the website takes up 80%. It is annoying.
in that case i will close this chat and change it to question answer mode
close this window and open justanswer email
as you open it click on view my answer then whole chat will open in the full page.
here is the link to download the 3rd party upgrade.http://upgrade4android.wordpress.com/how-to-upgrade-android-2-2-2-3-to-4-0-4-1-4-1-1-4-1-2-2/