How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask michelleclive Your Own Question
michelleclive
michelleclive, Customer Service
Category: Electronics
Satisfied Customers: 5705
Experience:  Working as a manager in a tech support company and i have an experience of 8 years and more in electronics device.
26798893
Type Your Electronics Question Here...
michelleclive is online now

My Google Nexus 10 has locked up in Chrome, and is refusing

Resolved Question:

My Google Nexus 10 has locked up in Chrome, and is refusing all attempts to reboot
Submitted: 3 years ago.
Category: Electronics
Expert:  michelleclive replied 3 years ago.

michelleclive :

Hello. My name is XXXXX XXXXX I will be assisting you today.

michelleclive :

let me know when you are ready

michelleclive :

Push and hold down the power button for 10 to 15 seconds the device will shut down android.

michelleclive :

wait for 30 seconds and then turn on the Nexuz and let it boot.

Customer:

AAah ok. I had been holding down the power button, but obviously not long enough. I held it down for about 20 seconds and it has now powered up ok

michelleclive and other Electronics Specialists are ready to help you