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Eng. Andres
Eng. Andres, Engineer
Category: Electronics
Satisfied Customers: 68
Experience:  Electronic Eng. Electronics Specialist. Circuit designer
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My email address [email protected] I have accidentally

Customer Question

My email address [email protected]
I have accidentally cleared my files, including my Microsoft account, as this was set up years ago I have forgotton it's password.
I would like to change it to Hondcar2. Is that possible ? Thankyou
Submitted: 3 years ago.
Category: Electronics
Expert:  Viet - Technician replied 3 years ago.

Hello Howard! Thank you for your question. I will be assisting you today.

I'm sorry about the issue. What happens when you try to reset? Is there any error or message?

Is there any error or message?

Do you have windows xp, vista, or 7, or 8, or mac computer?

Can we do a remote session, so we can chat, and I will be able to help you directly?

Please reply at the box below. Thank you,

Customer: replied 3 years ago.


HI Viet,
i think it would be better to chat.
my phone number is. XXXXXXXXXXX
or email me a contact number for you.

[email protected]

hope to hear from you soon, howard
Expert:  Viet - Technician replied 3 years ago.
Hi Howard,

We have live online support. Do you have windows xp, vista, or 7, or 8, or mac computer?

Can you please click on the website below, then click on Join session, then allow the Elsinore / ScreenConnect remote program to run, then we can chat, and I will be able to help you directly:

http://166.78.231.170:8040/?Session=f18b994d-e1e0-4b6c-91fe-35626540364d

Note: If it does not connect within 5 minutes, then please reply at the box below and let me know. Thank you