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Kriptokrit
Kriptokrit, Customer Service
Category: Electronics
Satisfied Customers: 3073
Experience:  Over 6 years of experience in Electronics support service.
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Hi, I have a samsung pebble phone, I am going to giving my

Resolved Question:

Hi, I have a samsung pebble phone,
I am going to giving my phone to a work colleague
He will use his own SIM card
The pebble has predictive telephone numbers
I do not want him to see what numbers I have been dialing
Will the phone retain its memory what I take my SIM card out
Submitted: 2 years ago.
Category: Electronics
Expert:  Kriptokrit replied 2 years ago.
Welcome and thanks for your question.

I'm Todd and I will be the expert working with you today to help resolve your problem.


What is the model of your cell phone?

If you are not sure, remove the back cover and battery from your phone and look on the label - sticker under battery. Your model number will be printed somewhere on this label.

Regards,
Todd
Customer: replied 2 years ago.
0168
Expert:  Kriptokrit replied 2 years ago.
Hi Graham,

Thank you for your reply.

Unfortunately 0168 is not phone model number. Please check the picture below (label is on your phone, under battery).



Thank you,
Todd
Customer: replied 2 years ago.
GT-18190N
Expert:  Kriptokrit replied 2 years ago.
Thank you.

Your phone model is Samsung Galaxy S3 mini.

To prevent your friend to see your predictive numbers, call history, browser history and any of your personal data you will have to perform procedure known as factory reset. That procedure will delete all your personal data and phone history.

Data stored on memory card (if you have one in your phone) will not be deleted. So, before this procedure be sure that you have created backup of your files and contacts.

To transfer contacts from phone to SIM card please use the procedure below:
1. Press the contacts icon.
2. Press the Menu key.
3. Press Import/Export.
4. Press Export to SIM card.
5. Press Select all.
6. When the box next to a contact is ticked (V), the contact is selected.
7. Press Export.
Press Yes to confirm.

When done, perform factory reset using procedure below:
1. On the Applications screen, tap Settings
2. Select Backup and reset
3. Factory data reset
4. Reset device
5. Erase everything

Please don't hesitate to ask if you have any difficulties. I will be happy to help with any follow up questions.

If you have any difficulties or you need more information please do not rate my answer negative BAD service or POOR service. Reply to me using "Reply to Expert" button and I'll provide you with more help.

Kind Regards,
Todd
Customer: replied 2 years ago.
Hi ,I cannot see the menu button, when I open up contacts ?
Expert:  Kriptokrit replied 2 years ago.
Graham, please check the picture below to locate Menu button- it's button on your phone -
Customer: replied 2 years ago.
Hi , found it, however it is not responding, can I email you in 1hour, I have to go to the train station
Expert:  Kriptokrit replied 2 years ago.
No problem, take your time. I'll be waiting for your reply, so we can continue our conversation.

Have a nice day.
Todd
Customer: replied 2 years ago.
Hi Todd, I am back
The menu button shows as a pale blue icon, but if you touch it nothing changes on the screen
Expert:  Kriptokrit replied 2 years ago.
Hi Graham, welcome back.

Let's try another way to transfer contacts from your phone to SIM card.

1. Press Apps icon.
2. Press Contacts.
3. Press the Contacts tab.

4. Press the Menu key.
5. Press Import/Export.
6. Press Export to SIM card.
7. Press Select all.
8. Press Done.

Please keep me updated. I'll be waiting for your reply.

Regards,
Todd
9. Press OK to confirm.
Kriptokrit, Customer Service
Category: Electronics
Satisfied Customers: 3073
Experience: Over 6 years of experience in Electronics support service.
Kriptokrit and 3 other Electronics Specialists are ready to help you
Customer: replied 2 years ago.
Hi, it now seems to have worked, cheers
Expert:  Kriptokrit replied 2 years ago.
Great.

Be sure that your perform factory reset procedure before you give your phone to the friend.

Here is a procedure (remove SD memory card before this procedure).

1. On the Applications screen, tap Settings
2. Select Backup and reset
3. Factory data reset
4. Reset device
5. Erase everything.

Let me know if you have any difficulties.

Please remember to rate my service (GOOD or EXCELLENT service) once you have all the information you need, as this is the only way I get credited for helping you.

Best Regards,
Todd

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