Hello. My name is XXXXX XXXXX I will be assisting you today.
let me know when you are ready.
what all connections you have on the tv
unplug the power cable from the tv
leave the tv unplugged for 3 mins
there is a power button on the tv press and hold the power button for 30 seconds without connecting the power cable.
did you remove the power cable from the tv
once this step is done re check all the cables attached to the tv must not have a loose contact.
at the end connect the power cable and let me know the status of the tv flickering.
you may have to unplug and replug all the communication cables to the tv to make sure they are connected and inserted to there respective ports correctly.
how old is the tv
The tv has a power supply voltage problem are you using a power regulator or it connected directly to the wall socket
which micro switch
micro switchs are the small push buttons
which one you are referring to.
dont remove the cover it will void warranty
as per the flickering and noise interference it looks like there is a problem with the power supply unit inside the tv
A service call is required.
no i will provide you a number of Samsung call them and schedule a service call to get the unit replaced or repaired.
Sir we are a premium service provider and in case of hardware faults we cannot suggest a fix online so that is the reason i am providing you the company warranty service contact to get this fixed.
I hope you understand.
sure will do provide you now give me a minute to pull the number
UK - 0330 SAMSUNG (726 7864) EIRE - 0818 717100 Overseas - +44 (0)1932 454358
0330 numbers cost the same as calling a landline.
Opening hours:Monday - Saturday | 9am to 6pm (including bank holidays)
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