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*ElectronicsTech
*ElectronicsTech, Customer Service
Category: Electronics
Satisfied Customers: 9708
Experience:  I have over 15 years experience as an electronics repair and troubleshooting technician.
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My mobile is dead as a pancake

Customer Question

My mobile is dead as a pancake
Submitted: 3 years ago.
Category: Electronics
Expert:  *ElectronicsTech replied 3 years ago.

Hi,
My name isXXXXX will assist you.
I am sorry to hear that you are having this issue.

This could be a glitch in the software and the phone needs to reboot, lets try and force a reboot > Hold the home button and the power button down for about 30 seconds, then release both buttons.

If you do not have these buttons to force the reboot, try this please> Remove the battery, then hold the power button down for 20 seconds. Then reinsert the battery and hold the power button down for 5 seconds.
Please let me know if this does not work or if you need any other assistance.
Please take a moment to rate my service positively.
Thank you very much!

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