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Hello Dennis! Thank you for your question. I will be assisting you today.I'm sorry about the issue. What email do you use, such as Hotmail, Yahoo, Gmail, AOL, etc.? Do you mean you were able to change your email password XXXXX you are able to sign in your email account, but you cannot receive email messages?Do you have windows xp, vista, or 7, or 8, or 8.1, or mac computer?Can we do a remote session, so we can chat, and I will be able to help you directly?Please reply at the box below. Thank you,