How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Eng. Andres Your Own Question

Eng. Andres
Eng. Andres, Engineer
Category: Electronics
Satisfied Customers: 68
Experience:  Electronic Eng. Electronics Specialist. Circuit designer
54002000
Type Your Electronics Question Here...
Eng. Andres is online now

I have just bought a Samsung UE40F6740 but there was no User

Customer Question

I have just bought a Samsung UE40F6740 but there was no User Manual. Can you tell me how I can get one please?
Submitted: 2 years ago.
Category: Electronics
Expert:  michelleclive replied 2 years ago.

michelleclive :

Hi, My Name is Michelle and i will be assisting you

michelleclive :

please confirm that the model# you have listed for the TV is UE40F6740 and its an LED TV

michelleclive :

please find the below links that i will list down for user manual as well as self help

michelleclive :

in the self help link, when page opens, scroll down a bit and click on self help

michelleclive :

then from left side pane you can navigate and find useful information

michelleclive :

let me know if you have any other questions

michelleclive :

please click on a smiley face below to rate if your question has been answered; else let me know and i will assist you further

michelleclive :

thanks for choosing just answer.

michelleclive :

you may click on a smiley face below now

JACUSTOMER-s0nkcy4j- :

Having paid £22 for your answer, I find that the TV set has a built-in Manual, which presumably you didn't know.

michelleclive :

as i see you have rated negatively

michelleclive :

but please consider that when we get a request for a user manual, i would give you resources that are easier to access as at times users who request for a user manual are not even aware of how to control the buttons and options on tv\remote\on screen menu

michelleclive :

its good to know that you were able to navigate to the onscreen manual

michelleclive :

please understand that the steps i will provide would be considering that our customer is not comfortable operating the option on the tv\remote

michelleclive :

please reconsider rating again if you understand my point of view as an expert

michelleclive :

let me know if you need any assistance

michelleclive :

thanks for choosing just answer

michelleclive :

i see that you have still rated negatively. no issues as the rating over here is to rate the information which we share based on whether its correct or not and helpful but seems that even after getting the correct information you had a different perspective to the way this service works

What Customers are Saying:

 
 
 
  • My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed. One Happy Customer
< Previous | Next >
  • My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed. One Happy Customer
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
 
 
 

Meet The Experts:

 
 
 
  • Eng. Andres

    Eng. Andres

    Engineer

    Satisfied Customers:

    68
    Electronic Eng. Electronics Specialist. Circuit designer
< Last | Next >
  • http://ww2.justanswer.com/uploads/RA/ratonxi/2012-1-3_151146_1.64x64.png Eng. Andres's Avatar

    Eng. Andres

    Engineer

    Satisfied Customers:

    68
    Electronic Eng. Electronics Specialist. Circuit designer
  • http://ww2.justanswer.com/uploads/IT/ITPeter/2011-5-3_23187_Pete.64x64.JPG Pete's Avatar

    Pete

    Engineer

    Satisfied Customers:

    591
    Over 16 years of experience in the Electronics and IT industries.
  • http://ww2.justanswer.com/uploads/JO/JonTech/2011-10-25_111835_A2c.64x64.jpg Jon-Tech's Avatar

    Jon-Tech

    Technician

    Satisfied Customers:

    1
    ASET Electronics
  • http://ww2.justanswer.com/uploads/SH/ShahidSony/2013-9-1_3122_Shahidb1a.64x64.jpg Shahid's Avatar

    Shahid

    Technician

    Satisfied Customers:

    384
    I have been repairing electronic gear since 1993 as a qualified Sony tech.
  • http://ww2.justanswer.com/uploads/SE/SelectTronix/2013-12-28_22514_clrepair.64x64.jpg Carl L's Avatar

    Carl L

    Technician

    Satisfied Customers:

    68
    13+ Years of Computer and Electronics Experience. Current Company Owner as an IT Specialist in FL.
  • http://ww2.justanswer.com/uploads/ZB/zbkai189/2013-8-23_0421_Untitled.64x64.jpg Dan T.'s Avatar

    Dan T.

    Master Technician

    Satisfied Customers:

    8
    USAF trained; currently teaching electronics for the DoD.
  • http://ww2.justanswer.com/uploads/SI/simitpatel/2013-8-22_6857_simit.64x64.jpg simitpatel's Avatar

    simitpatel

    Customer Service

    Satisfied Customers:

    6
    I have 10 years working with electronics.
 
 
 

Related Electronics Questions