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Eng. Andres
Eng. Andres, Engineer
Category: Electronics
Satisfied Customers: 68
Experience:  Electronic Eng. Electronics Specialist. Circuit designer
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I have just bought a Samsung UE40F6740 but there was no User

Customer Question

I have just bought a Samsung UE40F6740 but there was no User Manual. Can you tell me how I can get one please?
Submitted: 3 years ago.
Category: Electronics
Expert:  michelleclive replied 3 years ago.

michelleclive :

Hi, My Name is Michelle and i will be assisting you

michelleclive :

please confirm that the model# you have listed for the TV is UE40F6740 and its an LED TV

michelleclive :

please find the below links that i will list down for user manual as well as self help

michelleclive :

in the self help link, when page opens, scroll down a bit and click on self help

michelleclive :

then from left side pane you can navigate and find useful information

michelleclive :

let me know if you have any other questions

michelleclive :

please click on a smiley face below to rate if your question has been answered; else let me know and i will assist you further

michelleclive :

thanks for choosing just answer.

michelleclive :

you may click on a smiley face below now

JACUSTOMER-s0nkcy4j- :

Having paid £22 for your answer, I find that the TV set has a built-in Manual, which presumably you didn't know.

michelleclive :

as i see you have rated negatively

michelleclive :

but please consider that when we get a request for a user manual, i would give you resources that are easier to access as at times users who request for a user manual are not even aware of how to control the buttons and options on tv\remote\on screen menu

michelleclive :

its good to know that you were able to navigate to the onscreen manual

michelleclive :

please understand that the steps i will provide would be considering that our customer is not comfortable operating the option on the tv\remote

michelleclive :

please reconsider rating again if you understand my point of view as an expert

michelleclive :

let me know if you need any assistance

michelleclive :

thanks for choosing just answer

michelleclive :

i see that you have still rated negatively. no issues as the rating over here is to rate the information which we share based on whether its correct or not and helpful but seems that even after getting the correct information you had a different perspective to the way this service works

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