Have you tried the "FORGOT PASSWORD" option
Can you just clarify that are you trying to set a new password ***** Btinternet?
If this is the case (i.e. you are trying to sign up for BT account) then your password ***** have at least 8 characters(a-z or A-Z or _), with at least 1 number (0-9).
If your AOL password ***** not fulfill such condition then you will need to choose another password ***** satisfies these conditions.
The password ***** have two things -
At least 8 characters(a-z or A-Z or _ )
at least 1 number (0-9)
If you need any other help then free feel to revert back.
Please rate the solution POSITIVELY.
Have a nice day. Cheers Nathan.
I have received advice from my Grandson! My panic is over. I do not see any use for a service/ advice contract so please delete me from any such contract. Thanks *****
Please remove this as Bad service.
I suggested you what i could.