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Freddy M.
Freddy M., Technician
Category: Electronics
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Experience:  Years of experience
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Epson xp412 printer is printing with coloured lines running

Resolved Question:

Epson xp412 printer is printing with coloured lines running through the print have obeyed all instructions it has made no difference can you help
Submitted: 2 years ago.
Category: Electronics
Expert:  Freddy M. replied 2 years ago.
.
Hello my name is***** look forward to assisting and am very sorry to hear that you are having this problem.
Let's try doing a manual cleaning of the machine and see if that helps at all.
If you have any trouble or get stuck at any point please let me know so I can help you.

Remove all the ink cartridges from the machine.
Then clean the contacts on the cartridges as well as inside the machine itself.
Do this with a small amount of warm water on a cotton swab until no ink comes off on the swab.
If any of the other cartridges are low, empty, leaking or bulging replace them.

Now once you have done all of that turn off the machine and unplug it for 70 seconds
Plug it back it and wait for the insert cartridges message
Insert the cartridges and check to see if the problem is still there.

If this did not work please come back and let me know by clicking on reply to expert so we can continue.
If it did work please don’t forget to leave a positive rating it is greatly appreciated.

.
Freddy M., Technician
Category: Electronics
Satisfied Customers: 18398
Experience: Years of experience
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