In some condition, we can access the setting menu of Samsung Galaxy Note, than this format can be done using recommended way:
Menu > Setting > Privacy > Factory Data Reset > Reset Phone
When we choose Reset Phone, the warning will be appear and make sure you understand that all data will be erase or deleted. The data you have to backup before is : Contact / SMS / downloaded Application and others.
#Option 2: Hard Reset Samsung Galaxy S3 with Hardware Key
This option can be done when we can not go to the menu anymore or stuck or frozen in Samsung Galaxy Note, using hardware key is easy to do
yes but the existing battery is charging fine?
as always its the simple solutions! turns out there is a transparent film over the contacts! worth remembering for future enquires?
anyway not your fault so happy to rate