How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Shahid Your Own Question
Shahid
Shahid, Technician
Category: Electronics
Satisfied Customers: 10836
Experience:  I have been repairing electronic gear since 1993 as a qualified Sony tech
33243543
Type Your Electronics Question Here...
Shahid is online now

My DMR-ES45V says no disc every time put in a disc

Resolved Question:

My DMR-ES45V says 'no disc' every time put in a disc
Submitted: 3 years ago.
Category: Electronics
Expert:  Shahid replied 3 years ago.
Hello, my name is***** be happy to assist you.
Please allow me to ask you a few questions to diagnose the problem.
- How old is the recorder and how long it have had the problem?
- Did you try to run cleaning disc in recorder to clean the lens?
Thanks.
Customer: replied 3 years ago.

Hi Shahid

Q1

do not know age, purchased second hand, problem since purchase.

Q2

can not run cleaning disc because whenever I put a disc in and close, message says 'no disc'.

Regards

Expert:  Shahid replied 3 years ago.
Hi Ralph,
Thanks for the info.
- Does the 'no-disc' message appear instantly when put a disc in recorder?
- Do you hear disc spin sound in recorder?
Customer: replied 3 years ago.

Hi Shahid

Q1

Yes as soon as tray in closed

Q2

No

Expert:  Shahid replied 3 years ago.
Ralph,
Unfortunately it seems problem with the optical block of recorder because it doesn't even try to read the disc and instantly gives up, replacement of optical block/ DVD ROM in recorder is needed to resolve the issue but it may cost you good money and a new recorder would be better choice at this point.
I'm sorry there is no easy or quick fix for this problem and it is definitely hardware failure that needs defective DVD ROM replacement to resolve the issue.
I trust my input will help you out to make decision about this recorder repair or invest that money on new replacement unit. Please feel free to respond if you have any additional questions.
A positive rating to answer would be greatly appreciated, please click on smiley face under the answer then click submit button so I can get credit on website for my work.
Regards,
Shahid.
Shahid and other Electronics Specialists are ready to help you