Thank you for using Just Answer my name is ***** ***** I will help with your question.I would suggest you try a factory reset it is reciver setting and then select reset factory default.This will reset the box all channels and settings will be lost, it should not effect any recordings but I would not like to guarantee this so there is a small chance you might lose your recordings
Thank you for your reply, I am sorry I misread your post before and missed the fact the box was locking up. Have you tried unplugging the box from the wall for a few minutes?The box has software that can sometimes get messed up the best way to restart the software is to unplug the box from the wall.
Hi Carl. Yes, I have tried unplugging the box. I know this sometimes works with my other machines but had no joy with this one. Alan
I have had another look at some service information for sagem and the reset sequence is this on other PVR it might be worth trying on your box.1. Turn off the unit for 15 minutes to cause a full reset.2. Turn on the PVR with everything attached except the antenna input.3. You will get an Er09 on the display. No output on the TV screen whatsoever (totally black screen).4. Press 'OK' on the remote 5. The box reboots in standby mode.