How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask carlday1 Your Own Question
carlday1
carlday1, Engineer
Category: Electronics
Satisfied Customers: 329
Experience:  Self Employed Electronic Engineer
69505510
Type Your Electronics Question Here...
carlday1 is online now

i reset the resolution on gt 19000 and now cant hit accept

Resolved Question:

i reset the resolution on gt 19000 and now can't hit accept key after keying in 4 digit security number,as only 9 keys showing on screen
Submitted: 3 years ago.
Category: Electronics
Expert:  carlday1 replied 3 years ago.
carlday1 :

Hi,

Thank you for using Just Answer my name is ***** ***** I will help with your question.

I am afraid you might need to reset you phone to factory settings to reset the resolution back. This will cause you to lose all your data and settings.

I have something I would like you to try before we look at restting the phone. Do you have the samung Kies software on a computer. I would suggest plugging the phone into a computer you might be able to unlock the phone using the computer and then reset the resolution instead of having to rest the phone back to factory settings.

Customer:

Thanks for that.Have reset the phone to factory settings.Fun begins now re-installing.







carlday1 and other Electronics Specialists are ready to help you