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*ElectronicsTech
*ElectronicsTech, Customer Service
Category: Electronics
Satisfied Customers: 9708
Experience:  I have over 15 years experience as an electronics repair and troubleshooting technician.
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I have a KX-A143 EB cordless phone (very old!). I Had a stroke

Customer Question

I have a KX-A143 EB cordless phone (very old!). I Had a stroke earlier this year and now cannot remember how to retrieve my messages.
Submitted: 3 years ago.
Category: Electronics
Expert:  *ElectronicsTech replied 3 years ago.

Hi, my name is***** will assist you.
I am sorry to hear that you are having this issue, try this from the handset please>

SELECT MENU

THEN using the UP DOWN<<>> ARROWS select>Answering device

Then select OK

 

Then use the UP DOWN ARRROWS and select<<>>Play new msg.
” or “
Play
all msg.

 

Then select >OK


Customer: replied 3 years ago.

But how do I select menu?

Customer: replied 3 years ago.

Sorry but I have not been able follow your instructions . I know where the menu button is, but I have not been able to find the "answering device" part of your instruction.

Expert:  *ElectronicsTech replied 3 years ago.
okay, thank you for your patience. This is a very old unit. Try this please>
Customer: replied 3 years ago.

Sorry Randy, I've tried that HUNDREDS of times and I just don't get anywhere!!

Expert:  *ElectronicsTech replied 3 years ago.
okay, let me check on the manual for you. I may be able to get the manual for you to download.
Customer: replied 3 years ago.

Randy: I think you are barking up the wrong tree! I can find a manual on the internet, and have done so, but it is not very helpful, which is why I contacted you in the first place! I'm afraid I'll have to close this enquiry and so out tomorrow and buy an out-to-date phone!

Expert:  *ElectronicsTech replied 3 years ago.
Okay, sorry about that.
Thank you for your patience.
Customer: replied 3 years ago.

So do you think I should still have to pay?

Expert:  *ElectronicsTech replied 3 years ago.
No, JustAnswer has a 100% satisfaction guarantee. We value you as a customer and very much want you to be satisfied.

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