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Freddy M.
Freddy M., Technician
Category: Electronics
Satisfied Customers: 18398
Experience:  Years of experience
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my kodak all in one printer 3200 series in the little window

Customer Question

my kodak all in one printer 3200 series in the little window says "printhead cartridge jam
open printer access door & clear any obstruction. I have done this when I open it the cartidges should move to middle , as to change cartidges it does not move & says
error code 3527
Submitted: 3 years ago.
Category: Electronics
Expert:  Freddy M. replied 3 years ago.
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Hello my name is Freddy. I look forward to assisting and am very sorry to hear that you are having this problem.
3527 means there is an issue with the print head.

Turn the machine off and unplug it.

Then by hand move the print head (cradle) by hand.
It should move freely, if it does not it is damaged.

Move it back and forth across the bar 3 or 4 times.
Then leave it in the middle of the bar.

Plug the machine back in and turn it on.
Give it a minute or two to detect the print head in the middle and recalibrate it.

If this did not work, please come back and let me know what happened when you tried it by clicking on reply to expert so we can continue.
If it did work, please don’t forget to leave a positive rating - it is greatly appreciated.
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