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Eng. Andres
Eng. Andres, Engineer
Category: Electronics
Satisfied Customers: 68
Experience:  Electronic Eng. Electronics Specialist. Circuit designer
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i am unable to download the new update . I have gone through

Customer Question

i am unable to download the new update . I have gone through the procedure 8 times , with 5 manual codes ,but when I submit it returns to, you have been signed out as you require updating
Submitted: 3 years ago.
Category: Electronics
Expert:  Viet - Technician replied 3 years ago.

Hello Keith! Thank you for your question. I will be assisting you today.

I'm sorry about the issue. What's the model of the device you are having issue with?

Do you have windows xp, vista, or 7, or 8, or 8.1, or mac computer?

Can we do a remote session, so we can chat, and I will be able to help you directly?

Please reply at the box below. Thank you,