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I have been looking on the panasonic website and they dont appear to list this answer machine model, they only list a charger for a cordless phone.Are you able to confirm what the phone model is?
If this doesnt work or you need further guidance please let me know the phone model number and ill look into the matter further, however if this answers your questions, I would be appreciated if you could rate my response.Have a good evening.Regards
Thank you for your answer. the model we have (4 handsets in the house, each one on its own base) - is Panasonic PNLC1018. 1EBQA
1EBQA is also a number I find at the bottom of each base.
I assume PNLC1018 is the model number.
I don't have any supplementary information.
I won't be able to continue this dialogue before tomorrow pm.
I will welcome your new input. Thank you. LD
Dear JamesThank you for your answer. After sending you a few lines, I just identified the model under the recording unit : KX-TG6621E(although there is also on a sticker next to it : KX - TG6624EB!)Is your advice also valid for this model?Thank you.Best wishesLance XXXXX