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Hi sorry to hear you were at a funeral, and now find yourself without a working phone.
I am sure we can get you working again, could you tell me the make and model of the phone, and if the error code you reference is displayed on the screen or if it has any other message with ti.
As I am disabled, I could not do without a mobile, so I binned the one that did not work and bought a new one. Thanks for your reply thought. :)