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JamesI
JamesI, Technician
Category: Electronics
Satisfied Customers: 1602
Experience:  I have provided on site support for a range of devices from media to telecoms.
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I have an Android 4.0 tablet for a year now. All of a sudden

Resolved Question:

I have an Android 4.0 tablet for a year now. All of a sudden it is asking for a password ***** never had a password & don't know what to do help
Submitted: 3 years ago.
Category: Electronics
Expert:  JamesI replied 3 years ago.
JamesInch :

Hi the easiest option is to perform a factory reset if you do not know the password

JamesInch :

Can you advise the make and model of your Android tablet?

JamesInch :

Is it a Galaxy Tab 4 by chance?

Customer:

I have put it back to factory settings. Its a Google Android 4.0 OS Its called an @tab

JamesInch :

Ok so its now at factory settings is it still asking for the password?

JamesInch :

If so does it say what password ***** is is, ie please enter your..."Encryption" password

Customer:

Thank you that has worked.

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