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Eng. Andres
Eng. Andres, Engineer
Category: Electronics
Satisfied Customers: 68
Experience:  Electronic Eng. Electronics Specialist. Circuit designer
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I have just purchased a sam4s ser-7000 cash register second

Customer Question

I have just purchased a sam4s ser-7000 cash register second hand but i am unable to access any of the on screen menu options, the back lit screen is on but no text is displayed, ive tried all operator keys but no joy, its like it waiting for me to sign/log in !!!
Regards
Ian
Submitted: 3 years ago.
Category: Electronics
Expert:  JamesI replied 3 years ago.
JamesInch : Hi we can do a factory reset, but I need to know the make and model
Customer:

Sam4s ser-7000

Customer:

Still waiting for your answer ??

Customer:

Thanks

JamesInch :

Ok set the key to position to S-Mode (6 o-clock position), the screen should then ask you for a password ***** either 0000 or 9999.

I only have the ser-7000i engineer\maintenance manual, however this should work in the 7000 model too.

Details for setting \ programming the till can be found here:
http://www.salopcashregisters.co.uk/pdf's/SER7000Program.pdf

Customer:

This hasn't worked, there is still nothin on the user display ??

Customer:

Thanks

JamesInch :

It sounds like the display or main board is faulty, as it should load a menu.
There isnt any lock or password ***** stop the display showing up.
If your not getting anything displayed it sounds like the unit is faulty I am afraid.