How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask JamesI Your Own Question
JamesI
JamesI, Technician
Category: Electronics
Satisfied Customers: 1351
Experience:  I have provided on site support for a range of devices from media to telecoms.
75967336
Type Your Electronics Question Here...
JamesI is online now

I cant get my images bigger then a thumbnail size epson photo

Customer Question

I cant get my images bigger then a thumbnail size epson photo 2450 scanner wont lock on any other size
Submitted: 2 years ago.
Category: Electronics
Expert:  JamesI replied 2 years ago.

JamesInch :

Hi, are you using the Epson software to scan in the images,
If so can you advise what DPI (resolution) and percentage scale you have it set to currently?

The good news is this doesnt sound like a hardware issue, so we should be able to change some settings on your machine to get you working.