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Hello James! Thank you for your question. I will be assisting you today.I'm sorry about the issue. Did you download and install the latest driver for your printer model at the Epson website?Can we do a remote support session, so we can chat, and I will be able to help you directly?Please reply at the box below. Thank you,
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Let's do it remotely
Thank you. Please click on the website below in order to connect with me:http://www.justanswer.com/remotedesktop/join.aspx?Session=3bba759e-3b36-40ab-a057-2b4e2313eb9b
Note: If it does not connect within 5 minutes, then please reply at the box below and let me know. Thank you,