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*ElectronicsTech, Customer Service
Category: Electronics
Satisfied Customers: 9707
Experience:  I have over 15 years experience as an electronics repair and troubleshooting technician.
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I purchased a galaxy tab 4 yesterday, charged battery up, but

Resolved Question:

I purchased a galaxy tab 4 yesterday, charged battery up, but cannot get any more response, I have pressed the on/off button for several seconds but nothing. The screen is blac k. HELP
Submitted: 2 years ago.
Category: Electronics
Expert:  *ElectronicsTech replied 2 years ago.
My name is***** will assist you.
I am sorry to hear that you are having this issue.
Try this please> Press the volume down button and power button at the same time for several seconds or until the screen powers on. Please let me know if this does not work for you and we will continue working on your issue.
*ElectronicsTech and other Electronics Specialists are ready to help you
Customer: replied 2 years ago.

I have had to return my galaxy and obtain a replacement as there was a fault with the original one. Thank you for your help, the new one is working well.

Expert:  *ElectronicsTech replied 2 years ago.
I am glad to hear that you got the issue resolved and now have a working phone.

Please let me know if you need any other assistance.
Please take a moment to rate my service positively.
Thank you very much!

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