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*ElectronicsTech
*ElectronicsTech, Customer Service
Category: Electronics
Satisfied Customers: 9706
Experience:  I have over 15 years experience as an electronics repair and troubleshooting technician.
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Hello, I am currently having issues with my Samsung Galaxy

Resolved Question:

Hello, I am currently having issues with my Samsung Galaxy Y, my computer is saying that my device is missing CDC Abstract Control model and CDC ACM Data. I was wondering if there was a solution to this.
I also have pictures that were on the phone, I know they are still stored somewhere as the phone has occasionally shown them. If it's possible to also save the pictures that would be nice.
Submitted: 2 years ago.
Category: Electronics
Expert:  *ElectronicsTech replied 2 years ago.
My name is***** will assist you.
I am sorry to hear that you are having this issue.
I can check on you computer settings with a remote connection. Please click on the website below, then click on Agree/Join session, then allow the Elsinore / ScreenConnect remote program to run:http://www.justanswer.com/remotedesktop/join.aspx?Session=cacf7cdc-7680-46b2-90f4-f2e6546d10e4
*ElectronicsTech and 2 other Electronics Specialists are ready to help you

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