How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Shahid Your Own Question
Shahid
Shahid, Technician
Category: Electronics
Satisfied Customers: 11700
Experience:  I have been repairing electronic gear since 1993 as a qualified Sony tech
33243543
Type Your Electronics Question Here...
Shahid is online now

sony hard disk recorder,lost password ***** can the recorder

Resolved Question:

sony hard disk recorder,lost password ***** can the recorder be reset with default password.
Submitted: 3 years ago.
Category: Electronics
Expert:  Shahid replied 3 years ago.
Hello, my name is***** be happy to assist you.
Please allow me to ask you a few questions to diagnose the problem.
- Can you please get me the model number off of Sony recorder in question?
This info will help me to see if I can offer any help.
Thanks.
Customer: replied 3 years ago.

sony hard disk recorder model no SVR-HDT500

Expert:  Shahid replied 3 years ago.
Thanks for the model info.
What passwords you have tried?
Customer: replied 3 years ago.

the password ***** ***** 4 digit number that you put in yourself but i dont have it

the default password ***** ***** but i cant change to this that is my problem

and without it i cant use the machine, i need to reset to factory settings.

Expert:  Shahid replied 3 years ago.
I understand, recorder ask password ***** time when change any thing/settings in it, default password ***** work to over ride the existing password.
Give me 15 minutes to dig deeper into this matter.
Thanks.
Customer: replied 3 years ago.

in the operating instructions to change password ***** says enter your password ***** the number buttons then enter new password, in troubleshooting it says do not have the password ***** to change password

no help if you do not have the existing password.

Expert:  Shahid replied 3 years ago.
OK, do you have Sony remote control that came with the recorder?
Customer: replied 3 years ago.

yes it can not be operated without the remote no buttons on the recorder itself.

Expert:  Shahid replied 3 years ago.
OK Paul, below is the procedure to reset the password ***** default, 0000, please follow the below procedure carefully for successful reset..
Turn On the recorder.
Press six buttons in order of the System Menu > PIP > 4 > 5 > 6 > 7 on the remote commander. (PIP button is just below the PROG Down button on remote).
You will get service menu screen on recorder.
Select the Factory Reset in the Factory Settings.
The password ***** be reset to the default "0000".
Select Finish to close the service menu, unplug recorder power cord from wall socket for 10 minutes, replug back in and check.
Please reply back how it goes.
Thanks.
Shahid and other Electronics Specialists are ready to help you
Customer: replied 3 years ago.

ok,thanks will try that tomorrow as its late now,will let you know how it goes.

Expert:  Shahid replied 3 years ago.
OK, please take your time and reply back how it worked.
Thanks.