How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask *ElectronicsTech Your Own Question
*ElectronicsTech
*ElectronicsTech, Customer Service
Category: Electronics
Satisfied Customers: 9717
Experience:  I have over 15 years experience as an electronics repair and troubleshooting technician.
62741268
Type Your Electronics Question Here...
*ElectronicsTech is online now

Hi, My Samsung Note N 7000 locks up on start up, freezes on

Resolved Question:

Hi,
My Samsung Note N 7000 locks up on start up, freezes on the screen with only the name Samsung...any ideas wlcome
Theo
Submitted: 2 years ago.
Category: Electronics
Expert:  *ElectronicsTech replied 2 years ago.
My name is***** will assist you.
I am sorry to hear that you are having this issue.

This option can be done when we can not go to the menu anymore or stuck or frozen in Samsung Galaxy Note, using hardware key is easy to do

  1. Turn off the Samsung Galaxy Note and make sure the battery is not empty
  2. Press together and hold : VOLUME UP + HOME BUTTON + POWER BUTTON until the screen appear Android logo and menu
  3. Choose : Wipe data / Factory Reset with VOLUME DOWN and press POWER to choose ok / enter
  4. Finish, all data will be removed and the Samsung Galaxy Note will format by itself to factory default.

*ElectronicsTech and other Electronics Specialists are ready to help you

Related Electronics Questions