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Pete
Pete, Engineer
Category: Electronics
Satisfied Customers: 18962
Experience:  Over 16 years of experience in the Electronics and IT industries.
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I have a Panasonic DMC-LX7 camera. Recently when I try to start

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I have a Panasonic DMC-LX7 camera. Recently when I try to start the camera with the lens cap off the lens does not extend and i get the message 'remove lens cap and press any button. I cannot use the camera. What is wrong?
Pete :

Hi there

Pete :

What happens when you press the Shutter button?

Pete :

Does the message go away, or does it remain?

Pete :

If it does, then either the lens cap sensor is faulty, or something is restricting the lens from moving (e.g. a grain of sand).

Customer:

The message does not go away. Is there anything I can do or does it have to go to Panasonic repairs?

Pete :

You can try attaching and removing the lens cap several times

Pete :

This may help release the lens cap sensor if it is sticking.

Pete :

If that does not help, then there is likely wrong with the lens mechanism - all it takes is a tiny grain of sand to cause this, and it is a common problem after a trip to the beach.

Pete :

(a light breeze can easily carry sand upwards and into the camera's mechanisms)

Pete :

The camera would need to be disassembled to clean or repair the lens mechanism, and this will need to be done by a repair centre.

Pete :

You can contact Panasonic via these methods: http://www.panasonic.com/uk/contact-us.html

Pete and other Electronics Specialists are ready to help you
Hi Jan!


I'm just following up with you to see how everything is going. Do you need any further assistance?

Let me know,

Pete :)