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*ElectronicsTech, Customer Service
Category: Electronics
Satisfied Customers: 9841
Experience:  I have over 15 years experience as an electronics repair and troubleshooting technician.
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I have a Samsung diva purple, old handset, and although it

Resolved Question:

I have a Samsung diva purple, old handset, and although it is on and I can access everything, it says service unavailable and I can't get any signal. What can I do?
Submitted: 3 years ago.
Category: Electronics
Expert:  *ElectronicsTech replied 3 years ago.
Hi, my name is***** am sorry to hear that happened. I will assist you. What is the name of your cellular provider?
Customer: replied 3 years ago.
Expert:  *ElectronicsTech replied 3 years ago.
Okay, thank you.
Do you have the pay monthly sim card? Or pay as you go...
Customer: replied 3 years ago.
I have a pay monthly with Aerial Direct, and was in the process of changing to a Samsung Galaxy s4 mini, but the handset was faulty and so had to send it back. I was going to keep my number, and they did send me a new sim but I haven't been able to get anything transferred due to the faulty phone! Not sure if thT would have anything to do,with it?
Expert:  *ElectronicsTech replied 3 years ago.
Okay, try going to the website below to activate the sim please., use the ‘Swap My SIM’ service to activate your replacement SIM card here at
Customer: replied 3 years ago.
They sent a mini sim so it doesn't for the handset I have now, as it is not a mini, and the sim I have is the one with the number I wish to keep when I can get is transferred, once my new handset comes home to me
Customer: replied 3 years ago.
I still don't have a working mobile, and cannot use replacement sim as it is too small for my phone!
Expert:  *ElectronicsTech replied 3 years ago.

okay, I am sorry about that. The older phone will have to have the regular size sim card.
Click on this link to order the working sim for your Samsung Diva>PLEASE CLICK HERE< then click on Chat Now.

*ElectronicsTech and 2 other Electronics Specialists are ready to help you
Customer: replied 3 years ago.
I have a regular sim in my phone, the one I have always used
Expert:  *ElectronicsTech replied 3 years ago.
Yes, I understand. Unfortunately, that sim was deactivated when the micro sim was issued. It can not be reactivated, you will have to get a New sim card.