How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask *ElectronicsTech Your Own Question
*ElectronicsTech
*ElectronicsTech, Customer Service
Category: Electronics
Satisfied Customers: 9841
Experience:  I have over 15 years experience as an electronics repair and troubleshooting technician.
62741268
Type Your Electronics Question Here...
*ElectronicsTech is online now

only a few buttons working on samsung remote

Resolved Question:

only a few buttons working on samsung remote
Submitted: 3 years ago.
Category: Electronics
Expert:  *ElectronicsTech replied 3 years ago.
My name is***** will assist you.
I am sorry to hear that you are having this issue.
What is the model number of the remote please?
You can find it on the back or in the battery compartment.
Customer: replied 3 years ago.

20111031 A

Expert:  *ElectronicsTech replied 3 years ago.
okay, thank you. I think that is the serial number, the model number will be something like this>graphic
Customer: replied 3 years ago.

AK59-00125A

Expert:  *ElectronicsTech replied 3 years ago.
okay, thank you. That is the correct model number for your Samsung BluRay Remote Control. Unfortunately, there are no user serviceable parts on that model. The buttons that have failed are probably connected to the same circuitry and the remote will need to be replaced. >PLEASE CLICK HERE FOR THE REPLACEMENT<
*
*
*
*
*
Please let me know if you need any other assistance.
Please take a moment to rate my service positively.
Thank you very much!
*ElectronicsTech and 2 other Electronics Specialists are ready to help you