How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask dresteve2000 Your Own Question
dresteve2000
dresteve2000, Customer Service
Category: Electronics
Satisfied Customers: 1557
Experience:  Electronics expert.
71208907
Type Your Electronics Question Here...
dresteve2000 is online now

Paper jam in my proview shredder-model no : OS1203CP 1404/

Resolved Question:

Paper jam in my proview shredder-model no : OS1203CP 1404/ Mk9 2NW
Submitted: 3 years ago.
Category: Electronics
Expert:  dresteve2000 replied 3 years ago.
dresteve2000 :

Hi, I am A. Stevens here to help with your question!

dresteve2000 :

Are you able to clear the paper jam at this time?

dresteve2000 :

Has this happened frequently?

Customer:

This is the fist time this has happened and at this very moment I am trying to clear the paper jam manually.

Customer:

yes

Customer:

this the right model-yes

dresteve2000 :

Yes, I think you are on the right track. I would just remove the unit from the waste bin and pull the jam through.

Customer:

okay what is the most effective instrument to loosen the paper ?

dresteve2000 :

Do you have some needlenose pliers?

dresteve2000 :

Would probably be the best way to pull the paper out if it's really stuck.

Customer:

no I've never heard of that-what they need to be very thin ?

Customer:

sorry would they need to be the same width as the paper that I wish to disentangle ?

dresteve2000 :

Something like this

dresteve2000 :

Full Size Image

Customer:

presumably available in most hardware stores ?

dresteve2000 :

Yes, definitely.

dresteve2000 :

With this tool you can get a good grip without tearing the paper.

dresteve2000 :


I hope I was able to help you today.
If you are satisfied with my answer, rating my answer with positive feedback with the smiley faces below would be greatly appreciated.
If you do have any additional questions please do feel free to post them here.
Thank you for using Just Answer! Have a Great Day!

dresteve2000 and 2 other Electronics Specialists are ready to help you